---
title: "Quick Start- NeoPack School Day"
slug: "quick-start-neopack-school-day"
description: "Kickstart your photography projects with Timestone's NeoPack Quick Start guide, covering essential setup, job creation, and image management for success."
updated: 2025-08-26T21:00:34Z
published: 2025-08-26T21:00:34Z
canonical: "help.timestone.com.au/quick-start-neopack-school-day"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.timestone.com.au/llms.txt
> Use this file to discover all available pages before exploring further.

# Quick Start- NeoPack School Day

## Scope

> [!TIP]
> TIP
> 
> It is recommended you work through the Quick Start in conjunction with reading the more detailed **Beginners Guide**

Welcome to the QuickStart guide for Timestone Software’s NeoPack application. This article guides new users or those seeking a quick refresher through the fundamental tasks and features necessary for a successful start.

To make the process more relatable, the guide follows the role of a school photographer preparing for a school photography day.

Although the guide uses NeoPack, the steps and features covered are broadly applicable to other Timestone applications, thanks to the shared functionality and interface. No matter which app you're using, you'll find this guide a practical starting point.

Download the folder below and use the issued demo key to follow along. Please place the downloaded folder, uncompressed, onto the desktop of the computer being worked on.

[](https://cdn.document360.io/4c6b2b86-f0ee-419b-9aca-71ba574125e1/Images/Documentation/NeoPack Quick Start.zip)NeoPack Quick Start112.56 MB[](https://cdn.document360.io/4c6b2b86-f0ee-419b-9aca-71ba574125e1/Images/Documentation/NeoPack Quick Start.zip)

## Setting Up

Before creating a job, there are a few key pieces that need to be set in place using the Timestone Administrator app (tsAdmin). These are usually one-time or seasonal setup tasks—think of them as the groundwork laid at the start of a new season or when launching a new Offer.

One of the most important concepts to understand early on is how everything connects. For example, how Products are assigned to Packages and how packages are combined into Offers. Or, how seasons, jobs and paths are related to make sure the software can find the right assets (images, templates, graphics) when it needs them.

The following sections will walk through that setup process, step by step:

- Creating a **Season**
- Setting **Paths**
- Creating **Templates**
- Creating **Products**
- Building **Offers and Packages**

### Logging in to the Apps

When you open NeoPack, the Timestone Administrator (tsAdmin) or another Timestone application, you will be prompted to log in and connect you to the database. You will need to enter the IP address of the MySQL server, the database name (defaults to timestone) and the credentials provided with your demo keys.

![The Timestone Administrator connect window](https://cdn.document360.io/4c6b2b86-f0ee-419b-9aca-71ba574125e1/Images/Documentation/tsAdmin1.png)

Figure 1: The tsAdmin Connect window.

> [!TIP]
> TIP
> 
> The credentials are remembered for future logins. You also have the option to remember the password.

### Creating a Season

Seasons are a way to group jobs, typically based on the calendar. For this example, let’s assume that the calendar year is the desired season: 2025. Seasons have parameters that can be set for them, while other aspects of the software, such as offers, can be created with respect to seasons.

To create a season, open the Timestone Administrator, tsAdmin, and navigate to the **Seasons** section — it’s the first ’object’ in the list on the left. Next, click the **Add New Season Icon**, a green Plus (+). Only the Code is required, although the Description should also be entered because the software often displays the season’s description rather than the code in certain places. The other fields can be left blank or at their default.

For now, add a season with the following parameters.

- Code- 2025
- Description- 2025 — This will display in other places within the apps.
- Is Active- True
- is Default- false

![Timestone Administrator interface showing seasons with active and default status options.](https://cdn.document360.io/4c6b2b86-f0ee-419b-9aca-71ba574125e1/Images/Documentation/image-1747778300104.png)

Figure 2: The Season management screen in tsAdmin

Click **Submit Changes** to save the created season.

### Setting paths to the included folders

Having downloaded some assets at the start of this guide, you now need to ‘tell’ the software where they are. You do this by setting paths in the **Paths** object of tsAdmin.

To set the paths:

1. Open the Timestone Administrator app (tsAdmin)
2. Navigate to the Paths section of tsAdmin
3. Select the ***** icon to apply the path to all subsequent seasons
4. Select the tab for images or templates (you will need to do both)
5. Click the **Add New Path** icon
6. Use the blue folder icon to use the file browser to set the path to the appropriate tab/folder combination from the downloaded quick start assets.
  1. For Templates:
    1. Navigate to the unzipped quick start folder and select the Common Templates folder
    2. Click Select folder to designate the path in tsAdmin
    3. Leave the used setting to its default “All”
  2. For images:
    1. Navigate to the unzipped quick start folder and select the images folder. (There is currently nothing inside this folder. That is as intended and will be addressed later in the guide.)
    2. Click Select folder to designate the path in tsAdmin
    3. Once the main path is entered, double-click and add “/@+” to indicate that the system should look for a job name subfolder.
7. Click **Submit Changes** to save the new paths

![Timestone Administrator interface showing paths and workspace settings for 2025 season.](https://cdn.document360.io/4c6b2b86-f0ee-419b-9aca-71ba574125e1/Images/Documentation/QS_NP_Images%20Path_2025.png)

Figure 3: The Paths management area in tsAdmin showing the path to the images folder

> [!NOTE]
> NOTE
> 
> The @+ indicator at the end of the images path is the job name wildcard. The system will replace the @+ with the name of whatever job is open so your images need to placed in a folder that exactly matches the name of the job.

### Creating Print Templates

For this next step, open NeoPack and enter the Template Designer using the Mode menu. Included in the template folder are several common templates, with two notable exceptions that you will create - the 8×10“ and 5×7” templates.

Use the following steps to create the 8×10 template:

Step OneStep TwoStep ThreeStep Four

**Create a new Template**

Click the new template icon and select the Pack layout option.

![Template design options for layouts and items in a new project interface.](https://cdn.document360.io/4c6b2b86-f0ee-419b-9aca-71ba574125e1/Images/Documentation/TD_NewTemplateOptions_2025.jpg)

Figure 4: The new template design window

**Set the Design canvas size**

Set the canvas size to 8×10 inches by clicking on the canvas and setting the size options to 8 wide and 10 tall on the size toolbar.

Click **Apply** when complete

![A blank document interface with various editing tools displayed at the top.](https://cdn.document360.io/4c6b2b86-f0ee-419b-9aca-71ba574125e1/Images/Documentation/QS_NP_templateCanvas_2025.png)

Figure 5: The newly created design canvas in the Template designer.

**Place the Image hole**

Click the **Add Hole** icon in the toolbar, represented by a dashed square.

Click and drag the mouse to draw the intended shape; do not worry about being precise, you can make alterations later.

Once you release the mouse, the **Hole** options dialog window will appear.

Select the first radio button option, **Selected Item design (or image if no design is selected),** and click **OK.**

With the image hole selected, you can now use the size toolbar (the same as step 2) to precisely size and place the hole on the design canvas. Click **Apply** to accept the size and position changes.

![Settings menu for filling holes with various design options and adjustments.](https://cdn.document360.io/4c6b2b86-f0ee-419b-9aca-71ba574125e1/Images/Documentation/QS_NP_ImageHole_2025.png)

Figure 6: The Hole options window.

**Set the Properties and Save the Template**

Now that all the elements have been placed on the template, navigate to **File> Properties** and add a **key** and **description**. For the 8×10 template, use the following:

- **Key**- 810
- **Description**: 1- 8×10

Click **OK** to accept the changes.

The **Key** will be used to map the template to a product in the next step. Included in the folder with the premade templates is a text file that has the keys for the existing templates.

*Remember to save the template in the template folder pathed in the previous step.*

![A blank workspace in NeoPack software with an item placeholder in the center.](https://cdn.document360.io/4c6b2b86-f0ee-419b-9aca-71ba574125e1/Images/Documentation/QS_NP_8x10_2025.png)

Figure 7: The completed 8×10 template

Now that you have created the 8×10 with the guide, create the 5×7 template on your own.

### Creating the Products

Now that the templates are all created, the next step is to create Products that use those templates.

Open **tsAdmin** and navigate to the **Products** area using the left navigation tabs. You will then add all the templates from the common template folder (except the QR 6up sheet. pst and the Standard Camera Card. pit files) as products. This will allow products to be added to the packages in the next step.

#### To add a new product:

1. Click the **add product icon** in the lower left
2. Enter the following product information for each template:
  1. Code — The product code could be the same as the Template Key or a shortened version of the product description
  2. Description — A description of the product; this will be displayed in other portions of the software
  3. Type — For these templates, choose **Portrait** from the dropdown
  4. Template/Version— This must match the product key entered for the previous step. Included in the template folder is a text file that lists all the preexisting template keys.
3. There are additional options, but they do not apply to this guide.
4. Click **Submit changes** to save the created products.

![Timestone Administrator interface displaying product details and options for printing.](https://cdn.document360.io/4c6b2b86-f0ee-419b-9aca-71ba574125e1/Images/Documentation/QS_NP_Products_2025.png)

Figure 8: The Product management screen in tsAdmin.

### Creating the offer and packages

Now that the products are created, let’s set up an offer and packages. These are needed by the various systems of ordering in Timestone Software.

Offers and packages are both managed on the same screen in tsAdmin.

![Timestone Administrator interface displaying offers, packages, and account management sections.](https://cdn.document360.io/4c6b2b86-f0ee-419b-9aca-71ba574125e1/Images/Documentation/QS_NP_Offer_2025.png)

Figure 9: The Offer and Package management screen in tsAdmin with a Test offer created.

#### To create an offer:

1. Select the **2025 Season** from the **Combination** area on the left. This will make the offer accessible only to the current season. The other Combination options should default to the ***, or all,** option.
2. Click the **New Offer** icon (green plus) at the bottom of the next entry area, to create the offer.
3. Enter the following information into the fields by double-clicking in the area:
  1. Code — TO2025 — typically corresponds with the description or the existing code on a printed brochure, if one exists
  2. Description — Test offer 2025 — a full name of the offer, which will display elsewhere in the software.
  3. IsActive — true
  4. IsDefault — false
4. Click the **Submit Changes** button to save the offer.

Using the sample offers in Figure 9 and the steps below, create the following packages.

![Overview of photography packages and a la carte print options with wallet sizes.](https://cdn.document360.io/4c6b2b86-f0ee-419b-9aca-71ba574125e1/Images/Documentation/Sample%20Packages.jpg)

Figure 10: Sample Packages and a la carte prints

#### Creating a Package:

1. Ensure that the offer TO2025 is selected.
2. Click the **New Package** icon, a green circle with a white plus located in the bottom left of the package area.
3. Enter the package **code**— typically a simple number or letter. This will be the code entered in the ordering step and should match the printed brochure, if there is one.
4. Enter the package **title**— this will display to the customer if you choose to make use of the Timestone online ordering system.
5. With the new package selected, navigate to the **Comprising of** area below and click the **Add New product** icon, also represented by a green circle with a white plus.
6. From the **Product dropdown** list, select the intended product. In the case of Package 1, select the first 8×10 print.
7. Repeat steps 4 and 5 until all the products that make up package one are included. Refer to Figure 10 below to see the completed package.
8. Click **Submit changes** when the package is complete.

![Timestone Administrator interface displaying offers, packages, and product details for 2025.](https://cdn.document360.io/4c6b2b86-f0ee-419b-9aca-71ba574125e1/Images/Documentation/QS_NP_packages_2025.png)

Figure 11: The offer and package management screen showing a completed package 1.

Continue to add packages and the products that comprise them until all packages are made. Remember to click **Submit Changes** to Save. If you need to remove a package or product, use the **remove selected** icon, represented by the red circle with a white x.

> [!NOTE]
> NOTE
> 
> Packages 1 and 2 consist of multiple “basic” print products and, therefore, will have multiple products added to the package. Package 3 and the three A la Carte packages all consist of single template layouts, with Package 3 using a template that has multiple image holes of different sizes (1- 5×7 and 4 wallets).

**Congratulations,** the Offer set up is complete!

## The Job

You are now ready to create a job. Jobs are where data is stored, Images are matched to subjects, and orders can be entered and printed.

### Creating the Job

To create a job, open NeoPack in any mode ***except*** Template Designer and navigate to **File>New** or use the **New Job** icon on the toolbar.

This will launch the **New Job** dialog window. You must then enter the following information:

- Name the job — Timestone School House SD 2025
- Select the newly created season — 2025
- Select the new offer —Test Offer 2025

Once all selections are made, clicking **OK** will finalise the creation of the new Job.

![New job creation form for Timestone School House SD 2025 with various fields.](https://cdn.document360.io/4c6b2b86-f0ee-419b-9aca-71ba574125e1/Images/Documentation/QS_NP_NewJob_2025.png)

Figure 12: The New Job Creation Window

### Importing Subject Data

Now that a job has been created and opened in **Details Mode**, the subject data should be imported. Included in the Zipped folder is a CSV file called TimestoneSchoolHouseData.csv; this is a pre-prepared subject Data file containing the following fields:

- First name
- Last name
- ID #
- Teacher
- Grade - this column is duplicated to import the information into the subject data and place the subject in a folder based on this information simultaneously
- Parent Phone Number

To import the subject data file:

1. Navigate to File> Import Text File…
2. Find and select the data file. This will launch the import file details menu.
3. Map the data columns to fields in NeoPack

![Import file details showing student names, IDs, grades, and teacher information in a table.](https://cdn.document360.io/4c6b2b86-f0ee-419b-9aca-71ba574125e1/Images/Documentation/QS_NP_Subject%20Data%20TxtImport_2025.png)

Figure 13: Importing subject data window showing the unique ID import settings
  1. For the first three columns of data: First, Last, and ID number, select the **To Subject Data** radio button, and the appropriate default label in the **To Subject Field** Dropdown.
  2. While mapping the ID number, check the box for **Column Uniquely Identifies the Subject**. This indicates that the ID numbers are unique to each subject and will not repeat.
4. When matching the Grade, Teacher, and phone columns, select the **To Subject Data** radio button, then select the **Add Subject fields** radio button, and type the name of the column and leave the default text type option.

![Import file details showing student names, grades, and teacher information in a table format.](https://cdn.document360.io/4c6b2b86-f0ee-419b-9aca-71ba574125e1/Images/Documentation/QS_NP_Subject%20Data%20TxtImport_2_2025.png)

Figure 14: Importing subject data window showing the settings to create a field based on the column heading
5. To map the Grade(Folder), select the **Folder data** radio button, check the box for **Column uniquely identifies the folde**r, and select the radio button next to **Is the folder name.**

![Import file details showing student information and folder settings for data management.](https://cdn.document360.io/4c6b2b86-f0ee-419b-9aca-71ba574125e1/Images/Documentation/QS_NP_FolderDataTxtImport_2025.png)

Figure 15: Creating folders based on a column in the subject data
6. Select **OK** when mapping is complete to import the data.

![A table displaying staff and student information including names, grades, and contact details.](https://cdn.document360.io/4c6b2b86-f0ee-419b-9aca-71ba574125e1/Images/Documentation/QS_NP_Imported%20Data_2025.png)

Figure 16: The imported subject data and folder information in Details Mode

> [!TIP]
> TIP
> 
> Once the text file has imported, you will see the list of folders with the subjects therein. If it doesn’t look correct (like in the screen grab) you can delete all the data and re-import the text file taking careful note of the mapping.

### Creating and Populating a Field

It is possible to add a data field to existing subject data in NeoPack. For this example, let’s add a school column so that you can incorporate that data into the next step.

To add a new field (and column) of data:

1. Navigate to **Edit>Fields…**
2. In the Data fields dialog window, click **Add** and type the School into the Name area. This will be used as the column header.
3. To reorder the column between the teacher and phone columns, use the **arrow** buttons on the side of the dialog box.
4. Click **OK** when complete.

![Detail fields for a database including ID, name, grade, teacher, school, and phone.](https://cdn.document360.io/4c6b2b86-f0ee-419b-9aca-71ba574125e1/Images/Documentation/QS_NP_Fields_2025.png)

Figure 17: The Detail Fields window with a newly created “School” field selected.

To populate the new School field for all subjects:

1. Navigate to **Subjects> Populate field…**. This will launch the Populate Subject Field Dialog window.
2. Select **School** from the **Populate this Field** drop-down list
3. Select the **Fixed Text** radio button, and type “Timestone School House” into the text area.
4. Ensure that the additional check box options are not selected.
5. Click **OK** to fill the field.

![Settings for populating a subject field in a software application interface.](https://cdn.document360.io/4c6b2b86-f0ee-419b-9aca-71ba574125e1/Images/Documentation/QS_NP_PopulateField_2025.png)

Figure 18: The Populate Subject fields menu showing the settings to populate the “School” field with the text “Timestone School House”.

### Render Camera Cards

Once all subject data has been imported, you can generate QR code camera cards. These cards are used in the field by photographers to indicate that the images that follow are for a particular subject. You can then have the system automatically match the images to the subject on import — saving time and reducing errors during post-processing.

Included in the template folder are two key files:

- StandardCameraCard.pit
- QR6UpSheet.pst

These files will be used in combination to create the item sheet that can then be printed and cut into individual cards per subject.

To render the Camera cards:

1. In NeoPack, navigate to the **Item Sheets Mode**
2. Click the **New Item sheet** Icon on the toolbar, Reptested by two pieces of paper with an orange burst. This will launch a pop-up dialog window
3. On the Subject to include window:

-Select all folders to be included

-Type **Camera cards_ ALL** into the description area

-Click **Next** to advance to the next set of options

![List of subjects to include with checkboxes for selection in a software interface.](https://cdn.document360.io/4c6b2b86-f0ee-419b-9aca-71ba574125e1/Images/Documentation/QS_NP_QRItemsheet_1_2025.png)

Figure 19: The Subject to include window showing all subjects and folders selected.

1. On the Templates/Arrangement window:

-Select the **Standard Camera Card** from the **Item** area

-Select the **Layout Background** Radio button and the **QR 6 Up sheet** from that area

-Set the **Flow** options to **Across the page** and **Stacked**

-Click **Next** to advance

![Template arrangement options for printing various photo sizes and layouts.](https://cdn.document360.io/4c6b2b86-f0ee-419b-9aca-71ba574125e1/Images/Documentation/QS_NP_QRItemsheet_2_2025.png)

Figure 20: The templates and arrangement window

1. On the Sheet page settings:

-Set the sort order to

1st: Folder > Name > Ascending

2nd: Subject >Teacher> Ascending

3rd: Subject> Last Name> Ascending

This will cause the cards to be rendered by the folder, teacher, and then in alphabetical order by last name.

-Select the **Folder** Radio button in the **Break on Change of** area to have a blank card inserted into the document when the folder changes.

![Settings for sorting folders and subjects in a document management system interface.](https://cdn.document360.io/4c6b2b86-f0ee-419b-9aca-71ba574125e1/Images/Documentation/QS_NP_QRItemsheet_3_2025.png)

Figure 21: The sheet page settings window

1. Click **Finish** to Render the Camera Cards Item Sheet

![Student identification cards with names, grades, and QR codes for school access.](https://cdn.document360.io/4c6b2b86-f0ee-419b-9aca-71ba574125e1/Images/Documentation/QS_NP_QRItemsheet_4_2025.png)

Figure 22: The rendered Camera Cards with subject-specific QR codes and relevant student information

The item sheet can then be printed and cut so that individual cards can be distributed to subjects before they approach the photographer. Each subject receives a card with their name, information, and a unique QR code.

In the field, the process is simple: the subject hands the card to the photographer, who photographs it **before** capturing the subject’s portrait. This ensures the QR code is the first image in the sequence, allowing the system to automatically match the photos to the correct subject during import, the next step.

### Import Images Via QR code

Included in the download is a folder called Photographer QR Images. This contains a sample set of Subject images with their camera card Lead Image.

To import images, open the Job in NeoPack and navigate to **Images mode> Image menu> import from disk…** . This will open the Import form disk dialog menu. Then follow the steps below:

![Image showing file import options and current status in a software interface.](https://cdn.document360.io/4c6b2b86-f0ee-419b-9aca-71ba574125e1/Images/Documentation/QS_NP_Imageimport_2025.png)

Figure 23: The Import images from Disk window

1. To select images for import, click the selected… button under the Files to area. This will launch a file viewer window.
2. Navigate to the **Photographer QR Images** folder and **select all** the contained images, and click **Open.**
3. **Then make the following selection:**

-Check the box next to **Use image barcode information**

-Select the radio button next to **Only lead image has barcode**

-Check the box next to **import lead image**

1. Click the **Start** button to import the images

This will import and match all the images to their respective subjects.

![Grid of student photos with names and QR codes for identification purposes.](https://cdn.document360.io/4c6b2b86-f0ee-419b-9aca-71ba574125e1/Images/Documentation/QS_NP_Images_2025.png)

Figure 24: Images mode showing imported and matched images

#### Placing the images into the images folder

Once the images are imported, they must also be placed in the image directory folders set in tsAdmin. In the case of this example, the @+ wildcard was used. This means the application is looking for a subfolder that exactly matches the job name.

In the Windows file viewer, navigate to the pathed images folder that was created during the setup portion, and create a new subfolder that has the exact name of the job, “Timestone School House SD 2025.“

Then copy the images you just imported into the newly created folder.

> [!WARNING]
> WARNING
> 
> If this step is skipped you will be unable to print or export the images. As the application only has access to the internal thumbnail.

### Checking Matches and Assigning Poses

To ensure that all the images are properly matched to their respective subjects and select their primary image (if more than one image was taken), navigate to Poses mode. This will allow you to look at one record at a time and view only the images associated with that record.

#### Setting a Primary image

The software will automatically assume that the last image in a subject’s sequence is the primary, but you can manually select a different primary image in **poses mode** by **Ctrl + Clicking** the desired image to select it as the primary image.

![A staff ID card for Susan Jones with a QR code displayed prominently.](https://cdn.document360.io/4c6b2b86-f0ee-419b-9aca-71ba574125e1/Images/Documentation/QS_NP_Primary_1_2025.png)

Figure 25: Images in Pose mode with no primary image selected.

If there are multiple images under a record, as is the case with Susan Jones and Shanon Helper, you will see Red carrots on the corner of the image to indicate that no primary image has been selected by a person. Once you select a primary image, that carrot will turn black, and the alternate images’ carrots will turn gray.

> [!NOTE]
> Note
> 
> This Red Carrot will appear when no primary image has been selected in several modes.
> 
> In Details mode, it will appear in the image column with the assumed primary image’s file name.
> 
> In Match mode, it will apear next to the matched subkect infomation below the image.
> 
> In Pose mode, it will appear on the corner of the images.

![Identification card for Susan Jones, featuring a QR code and staff title.](https://cdn.document360.io/4c6b2b86-f0ee-419b-9aca-71ba574125e1/Images/Documentation/QS_NP_Primary_2_2025.png)

Figure 26: Images in pose mode with a primary image selected.

#### Correcting a Mismatched Subject

It is also possible to look for any mismatched subjects or check multiple subjects under one record in Match mode.

> [!WARNING]
> NOTE
> 
> You may need to download Facetools from the [Timestone website](https://www.timestonesoftware.com/downloads.html#top) to gain access to the Facial recognition features.

##### Finding a Mismatched Subject

At the top of the Image Preview area is a feature that allows you to only display images that meet certain parameters: All, Matched, Unmatched, No Primary, Mismatched, and Eyes Closed.

Using the Mismatched filter, find the record that contains 2 different subject images.

![Student identification cards for Thomas Rose and Jacob Stevenson from Limestone School House.](https://cdn.document360.io/4c6b2b86-f0ee-419b-9aca-71ba574125e1/Images/Documentation/QS_NP_Matching_1_2025.png)

Figure 27: A record in Match mode showing two subjects under one record.

In this example, note that there are 2 students under Rose Thomas’s record, because there was a newly enrolled student who was not included in the original data and therefore did not have a QR card.

A Data Card was handwritten by the photographer, but since it did not contain a QR code, it was included with the previous subject’s images. To match this student, a new record must be created.

##### **To create a new record:**

1. Return to details mode
2. Select the 3rd grade folder
3. Locate the empty row at the bottom of the list of subjects in this folder
4. Click on the respective fields and type in the associated data as shown on the handwritten data card for Jacob Stevenson:

| Field | Subject Information |
| --- | --- |
| ID | 1000022 |
| Lastname | Stevenson |
| Firstname | Jacob |
| Grade | 3 |
| Teacher | Deams |
| School | Timestone School House |
| Phone | 123-234-0012 |

![Table displaying student information including names, grades, and contact details.](https://cdn.document360.io/4c6b2b86-f0ee-419b-9aca-71ba574125e1/Images/Documentation/QS_NP_Matching_2_2025.png)

Figure 28: Creating a new subject in details mode.

##### Matching a subject to the correct record

Once the record is created, return to match mode and locate the record that the mismatched student is under.

To rematch a subject to a different record:

1. Select the first image in the mismatched subject’s image sequence, the handwritten data card. A bar should now appear to the left of the selected image.
2. locate the **Match image with** area on the left of the screen
3. In the **Subject field,** type the subject’s LAST NAME and click the record when it appears. This will match the image with the record
4. Press **Enter** on the keyboard to assign the next image(s) in the sequence to assign them to that same record

![Student identification cards with names, grades, and QR codes for school records.](https://cdn.document360.io/4c6b2b86-f0ee-419b-9aca-71ba574125e1/Images/Documentation/QS_NP_Matching_3_2025.png)

Figure 29: Match mode showing the previously mismatched records

> [!NOTE]
> NOTE
> 
> When an image is reassigned to a subject the information bar under the image will update to the assigned records information and the indecator bar will automatically advance to the next image in the sequence.

### Place an order

Once all images are imported and correctly matched with their records, you can input orders. Timestone offers several ways to collect order information; however, this article will only touch on keyboard entry.

To place an order for a given subject, navigate to **details mode** and then find and select the desired subject.

Using the **Orders menu> Add orders** or the **F3** key will open the order entry dialog window.

![Manual order entry dialog box.](https://cdn.document360.io/4c6b2b86-f0ee-419b-9aca-71ba574125e1/Images/Documentation/F3%20order%202025_1.jpg)

Figure 30: The keyboard order entry window

You can then enter the package codes set earlier to order the desired package and strike the **Enter** key to place the order.

If a customer orders multiple packages, the process can be repeated for each subsequent order.

An Offer is composed of one or more Packages.

It is useful to think of an offer as an order sheet from which customers choose what they wish to order. "Here are the packages I offer you".

A product is any item produced in the apps. Simple prints, package prints, trader cards, groups, composites and digital files are all examples of products.

Products are of different types. Portrait 'type' products often relate directly to a pack layout template. Other product types relate to a genre, such as composites, groups and digital image.

One or more products are combined into a Package.

Packages are defined in an Offer and comprise one or more Products.

Packages are the basis of all ordering methods. When customers place an order, when they buy something, they are ordering a package even if that package only contains a single product.

An Offer is composed of one or more Packages.

It is useful to think of an offer as an order sheet from which customers choose what they wish to order. "Here are the packages I offer you".

A printed sheet that is used by a photographer to match images to entities - subjects, families or folders. The camera card can contain fixed and variable data and will often either contain a QR code or a barcode that uniquely identifies the entity. Also referred to as a Shoot Card or a Data Card.

A unique code for the product, often a short abbreviation of the product's name. For products of type **Portrait**, the **Template Key** is often used as the code.

The product code is compulsory and must be unique from product to product.

The Template Key is assigned to pack layouts and pack item templates and is used by the software to find a template for the purpose of ordering.

A more detailed and literal description of the product.

Although not compulsory the description is strongly recommended.

In IOS, the Product Description is the default description for a product when it is customized.

The type of product. The Product Type is compulsory.

- Portrait - products created in NeoPack as pack layout templates
- Portrait for family - as above but will use the image matched to the Family
- Portrait for folder - as above but will use the image matched to the Folder
- Composite - composite pages produced in NeoComposite
- Group - named group products produced in NeoGroup
- Image - the image, delivered as a digital download
- Retouching - used to order retouching online

Portrait product types relate directly to a pack layout template. The Template Key (code) set for the template must be entered here.

For products of type Composite or Group, the page version, if used, is entered here. Versions allow for the same composite or group arrangement to be offered with different designs.

In a sequence of images for the same entity (subject, family or folder), the first image, containing the QR code, is referred to as the Lead Image.

A printed sheet that is used by a photographer to match images to entities - subjects, families or folders. The data card can contain fixed and variable data and will often either contain a QR code or a barcode that uniquely identifies the entity. Also referred to as a Camera Card or a Shoot Card.