---
title: "Webinar Series 2023 & Before"
slug: "webinar-series-2022"
updated: 2025-11-04T21:27:47Z
published: 2025-11-04T21:27:47Z
canonical: "help.timestone.com.au/webinar-series-2022"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.timestone.com.au/llms.txt
> Use this file to discover all available pages before exploring further.

# Webinar Series 2023 & Before

Below is a series of webinars on the features of Timestone Software. This series, which ran from 2018 - 2023, may contain some out-of-date information as it was created in version 4.09, but can still be a valuable resource for the current version of Timestone Software.

To jump to a specific webinar, choose from the topics below:

- [tsPortal Update- Introducing Instant Find](/v1/docs/webinar-series-2022#tsportal-update-introducing-instant-find)
- [Building a List of Family Members in Identify Ordering](/v1/docs/webinar-series-2022#building-a-list-of-family-members-in-identify-ordering)
- [The Money Left on the Table!](/v1/docs/webinar-series-2022#the-money-left-on-the-table)
- [Deferred Payment in IOS](/v1/docs/webinar-series-2022#deferred-payment-in-ios)
- [tsPortal Update- Subject Headers](/v1/docs/webinar-series-2022#tsportal-update)
- [Conditions and More](/v1/docs/webinar-series-2022#conditions-and-more)
- [New IOS Conditions, Using Variable Data in Snippets](/v1/docs/webinar-series-2022#new-ios-conditions-using-variable-data-in-snippets)
- [Heights in Virtual Groups](/v1/docs/webinar-series-2022#virtual-groups-heights)
- [tsAdmin Seasons and Paths](/v1/docs/webinar-series-2022#tsadmin-seasons-and-paths)
- [IOS 3.0](/v1/docs/webinar-series-2022#ios-30)
- [QR codes](/v1/docs/webinar-series-2022#qr-codes)
- [Package Templates](/v1/docs/webinar-series-2022#package-templates)
- [Text files](/v1/docs/webinar-series-2022#text-files)
- [tsPortal](/v1/docs/webinar-series-2022#tsportal)

## tsPortal Update - Introducing Instant Find

[Embedded content](https://www.youtube.com/embed/t9emQXfGvRo)

Originally Streamed April 4th, 2023.

A new tsPortal is available. This webinar goes through what's new.

- 02:00 - Instant Find
- 07:40 - IOS link in Subjects Mode
- 11:38 - Job Summary Report and Folder list in Jobs Mode
- 16:35 - Closed orders in Orders Mode
- 17:30 - Checkout notes display in Orders Mode
- 19:00 - Preview images when modifying order or adding Customer Service Package
- 24:00 - Seasons Mode

#### Key Topics

tsPortal

## Building a List of Family Members in Identify Ordering

[Embedded content](https://www.youtube.com/embed/gf3KsvSZuGg)

Originally Streamed February 27th, 2023.

This webinar was prerecorded to introduce a new feature in IOS when Identify Ordering for Families, allowing the customer to build a list of the family members and include the members’ home folders. This information is used wherever the Family is then displayed, including emails and reports.

#### Key Topics

Online Ordering, Identify Ordering, tsIOS, Family Ordering, Identifying Families,

## The Money Left on the Table!

[Embedded content](https://www.youtube.com/embed/iJc-nkWjwIA)

Originally Streamed January 13th, 2022.

A new system to automatically email the people who visit your site but don't order. Other topics covered in this webinar:

- 1:18 Order Headers
- 36:15 Follow-up emails
- 1:04:22 Summary
- 1:07:51 Customer Logins
- 1:16:43 Mark an order as abandoned
- 1:18:28 Unsubscribe Link

#### Key Topics

Fulfill, NeoPack, tsIOS, Order Headers, Automated Emails, Site Service Panel

## Deferred Payment in IOS

[Embedded content](https://www.youtube.com/embed/XKvlcnJCsXo)

Originally Streamed October 3rd, 2021.

This webinar introduces deferred payments in IOS, a new flexible way to offer “Pay Later“ options

- 0:00 ts Portal Update
- 2:45 Subject List Report
- 6:16 Translatable String
- 13:24 Set Up Fees
- 35:29 Payment Deferral
- 39:28 Pay by Direct Deposit
- 54:52 Send Payment Email

#### Key Topics

tsPortal, tsIOS, Reports, Service Panel, Online Ordering, Customer Payment Options

## tsPortal Update

[Embedded content](https://www.youtube.com/embed/5c-a4vqWqf4)

Originally Streamed October 3rd, 2021.

Introducing a new tsPortal includes some great features for customer service.

- 3:08 Refresh window
- 4:17 Preferences
- 4:24 Format for printed reports
- 17:09 Reports
- 19:49 Subject Headers
- 35:44 Change billing and delivery details
- 37:45 Workflow
- 1:04:10 Edit Product
- 1:05:39 Change an Item Image or Background
- 1:35:39 Add a Customer Service Package

#### Key Topics

tsPortal

## Conditions and More

[Embedded content](https://www.youtube.com/embed/PRkTmSUpqZI)

Originally Streamed August 15th, 2021.

This Webinar covers powerful features, including automatic job pausing through data, targeted free or discounted packages, free postage without a coupon code, a new way to handle digital orders, and the ability to show both individual and family images in one session key.

#### Key Topics

tsIOS, Conditions, Online Ordering, NeoPack, Families, Folders, Coupons

## New IOS Conditions, Using Variable Data in Snippets

[Embedded content](https://www.youtube.com/embed/FYOo_4xDOro)

Originally Streamed Aug 15th, 2021.

What are conditions? Implementing conditional delivery options and using @codes in snippets

#### Key Topics

tsIOS, Snippets, Site Control Panel, Conditions, Delivery Options, Online Ordering

## Virtual Groups Heights

[Embedded content](https://www.youtube.com/embed/HrfKMJ1Mpnw)

Originally Streamed April 29th, 2019.

A challenge with producing Virtual Groups where subject heights appear realistic can be overcome either in photography or with Timestone's NeoComposite software. Learn how to achieve correct heights in Virtual Groups without sacrificing speed and automation

#### Key Topics

NeoComposite, Virtual Groups

## tsAdmin Seasons and Paths

[Embedded content](https://www.youtube.com/embed/8EJQiLrztnw)

Originally Streamed April 4th, 2019.

Best Practices for setting up image and template paths with respect to Seasons, Workspaces, and Accounts.

#### Key Topics

tsAdmin, Template Paths, Seasons, Workspaces, Accounts, Template Report

## IOS 3.0

[Embedded content](https://www.youtube.com/embed/aKIa-RpamtA)

Originally Streamed March 6th, 2019.

A first look at the new Internet Ordering System - IOS 3.0

- 2:05 User Interface
- 4:22 First Impressions
- 10:30 Customized Button
- 17:49 Premium Package
- 18:02 Calendar
- 20:37 Ordering Page
- 24:08 Control Panel
- 28:29 Change the Delivery Address & the Orders Tab
- 30:41 Topics
- 36:46 Help Menu
- 38:07 Snippets
- 41:51 Using Snippets with Conditions
- 43:21 Conditions
- 44:54 Messages
- 56:56 Job Conditions
- 1:05:44 Retouching

#### Key Topics

tsIOS, Online Ordering

## QR Codes

[Embedded content](https://www.youtube.com/embed/ZyEg_5Jp2VU)

Originally Streamed February 24th, 2019

This Webinar goes over QR codes and their uses in Timestone Software

- 00:40 What are they and how do we use them
- 04:05 The workflow
- 11:05 A shoot card template
- 16:10 Importing the images - the relevant options
- 23:45 Using QR codes with folders
- 27:50 Other uses - IOS hyperlink in a QR
- 31:10 Using QR codes in CapturePost

#### Key Topics

QR Codes, NeoPack, Shoot Card, Data Cards, Camera Cards, Image Mode, Capture Post, Template Designer

## Package Templates

[Embedded content](https://www.youtube.com/embed/nDTrJg6_P-g)

Originally Streamed February 6th, 2019.

Package templates in IOS 2.0 and Design tips

- 02:05 What are Package Templates?
- 07:30 How to make one
- 21:17 Some more design tips
- 26:05 Other uses of Package Templates
- 30:30 Setting poses and more with a text file
- 35:40 'Build Your Own' or 'Design Your Own' custom packages with Package Templates
- 48:30 Questions and answers

#### Key Topics

IOS, Package Templates, NeoPack, Customer Versions, Template Designer,

## Text Files

[Embedded content](https://www.youtube.com/embed/MD0fC-lRDq0)

Originally Streamed December 20th, 2018.

Importing Data, Poses, images, and more via a text file

- 02:45 Text file basics
- 08:15 Importing a basic text file
- 20:50 Matching images while importing a text file
- 26:05 Importing images with a text file
- 30:05 Setting poses and more with a text file
- 36:10 Importing order information
- 48:40 Replacing and updating data with a text file
- 55:15 Exporting a text file
- 58:25 Questions and answers

#### Key Topics

NeoPack, Data, Details Mode, Importing and Matching Images via Text File, Assigning Poses

## tsPortal

[Embedded content](https://www.youtube.com/embed/Ef_JVe6cZeU)

Originally Streamed December 7th, 2018.

The new tsPortal has some significant new features:

- 00:59 - Connection and refreshing
- 08:49 - Calculate totals
- 12:57 - Reports
- 17:09 - Sending emails
- 25:30 - Orders
- 31:53 - Tasks
- 36:30 - Questions

#### Key Topics

tsPortal