When ordering in IOS, Family Switching allows the customer to ‘switch’ between each member of the family and even the family entity itself by entering any of the without the need to enter each of the entity’s keys.
The Access Key initially entered may be either the family key or the subject key of any of the subjects in the family.
Key points
Single key entry for all family members
Optionally allow ordering for the family entity
Switches are presented to switch between each subject and the family
Example
An example of family switching can be found on the Timestone Software demo website
The following three keys are all for a particular family.
LRDMYNNF - family key for the Bateman family
V7UQRQRN - subject key for Allison Bateman
3UZ5K793 - subject key for Jarrod Bateman
Any of the three keys can be used to view switches for all three entities. When navigating through the site, the Next button will give the customer the option to Continue .. or Order for another. The latter will return the customer to switch the page.
Setting family switching options in tsIOS
To enable family switching, certain options need to be set in tsIOS when uploading the job.
The screen grab below shows the options selected for the demo site example described above.
Figure 1: Setting family switching options in tsIOS
The options explained
Family Keys
When entering a family key or clicking a family switch:
Option | Result |
|---|---|
Present switches for subjects | Presents switches for subjects who are members of the family. |
Can order for families | The family switch will take the customer to the shop where they can order for the family entity |
Go to switch page after entering key | Entering a family key will take the customer to the switch page. With the option unchecked they will be go directly to the shop. |
Subject Keys
When entering a subject key or clicking a subject switch:
Option | Result |
|---|---|
Present switches for folder(s) | Presents switches for the subject's home folder and any extra folders. |
Present switch for family | Entering a subject key will present a switch for the subject's family. |
Go to switch page after entering key | Entering a subject key will take the customer to the switch page. With the option unchecked they will be go directly to the shop. |
FAQ
What is Family Switching in iOS?
Family Switching allows customers to switch between family members and the family entity itself using a single key entry.
Do I need to enter multiple keys for each family member?
No, you can use a single key to enter the site, then switch between the family members.
What types of keys can be used for Family Switching?
You can use either the family key or the subject key of any family member.
Where can I see a demonstration of Family Switching?
You can find a demonstration on the Timestone Software demo website at https://demo.timestone.com.au.
What options need to be set in tsIOS to enable Family Switching?
Options such as presenting switches for subjects and allowing orders for families need to be set.
What does the 'Go to switch page after entering key' option do?
If checked, it takes the customer to the switch page after entering a key; if unchecked, it goes directly to the shop.
What are switches?
Switches are buttons in IOS that allow the customer to switch between subjects and other entities such as families and folders.